Returns and Exchanges
For any returns or exchanges send an email to firstname.lastname@example.org stating your full name, address, order number and the item(s) you wish to return and reason why. Our reps will issue you a Return Authorisation Number (RAN).
Wrong product or change of mind
The item(s) must be unused and unopened in all supplied packaging.
All items are sold with protection under the Consumer Guarantees Act 1993 and any applicable product warranties from suppliers or manufacturers. Our reps will advise you on the course of action required and a resolution. Whether a product will be repaired or replaced is at the discretion of the supplier or manufacturer.
Having obtained a RAN, please return the product to:
PO Box 331636
Ground Floor, 6-10 The Strand